Delivery of Your Order
· Delivery times are set by our delivery agent CDP Couriers. They vary depending on which vendor you are buying from and where that vendor is located in relation to the delivery location. After placing your order, you will be able to track its progress by logging into the platform which will display the progress of your order or at the top of the platform under the Tab ‘Track your Order.”
· To ensure successful delivery, you must provide a delivery address where someone will be present during business hours to receive (and if required pay for) your order. ShopOnline will not be liable for late delivery where attempted delivery has occurred on or before the relevant delivery timeframe.
· Where you have selected delivery to a CDP Pickup and Dropoff point we will notify you when your order has arrived, and you will have 10 working days to collect it. If you do not collect your order from the CDP Pickup and Dropoff point within 10 working days, the order will be returned to the Merchant and you will receive a refund for the amount of your order.